FAQ
Straight answers about the trial, billing, payments, and getting help.
Do I need a card for the trial?
No. Sign up, use the full product for 14 days, then subscribe if it fits your shop.
What happens when the trial ends?
You can still log in and view your data. Selling and most edits pause until you subscribe — so you don’t lose your catalog or history.
How much does it cost after the trial?
One plan at $19 per month with every feature included. There are no per-seat charges and no “Pro” tier. You can cancel anytime after the trial.
Do you take a cut of card payments?
No. We don’t add a platform fee. You only pay Stripe’s normal processing rates when you accept cards through Connect.
Can I accept cash as well as cards?
Yes. The POS supports cash, card, and Stripe QR payments, and a single sale can be split across payment methods.
Can I import my existing products?
Yes. Upload a CSV of products (with SKUs, categories, prices, and stock) from the Products screen, and import stock adjustments by CSV later on.
Can’t log in?
Use a magic login link emailed to your account. That’s the fastest recovery path.
How do I get help once I’m in?
Open Support in the app to message our team. For pre-signup questions, use Contact.
Still have a question? Contact us or compare plans on the pricing page.